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Privacy Policy

Torque Training respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.torquetraining.co.uk/ (the "Website") and use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.

Information we collect

1. Information We Collect

We collect personal and non-personal information from you to provide and improve our services. The information we may collect includes:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Payment information (e.g., credit card details, billing address)

  • Health information (if provided, such as medical conditions or fitness goals)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website usage data (e.g., pages visited, time spent on the Website)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process payments and manage memberships

  • To provide you with updates, promotions, and news about our gym

  • To respond to your inquiries and provide customer support

  • To customize and improve our Website and services

  • To ensure the security of our Website

  • To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

a. Service Providers

We may share your information with third-party vendors and service providers who assist us in delivering our services (e.g., payment processors, email marketing platforms).

b. Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations

  • Protect and defend our rights or property

  • Prevent or investigate possible wrongdoing

c. Business Transfers

If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website performance. You can manage your cookie preferences through your browser settings.

5. Your Rights and Choices

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website performance. You can manage your cookie preferences through your browser settings.

  • Access and review your personal data

  • Request corrections to your personal data

  • Request deletion of your personal data

  • Opt-out of receiving marketing communications

  • Withdraw consent to data processing

​To exercise these rights, please contact us at info@torquetraining.co.uk.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of third-party websites before providing them with your personal information.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

10. Contact Us

Torque Training

Address: Unit 7,

Lower Guinea Street, Bristol, BS1 6FU,

England, UK

info@torquetraining.co.uk

07708456393

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